Contact Support Centre

Please fill in your name, email address, type of inquiry and your inquiry content.
If you are our member, please also fill in your member ID for confirmation.

Items marked with *(star) are compulsory.

Name *

Member ID

E-mail address *

Type of inquiry *About member registrationAbout Identity Verification ProcessAbout your itemsAbout paymentAbout shippingAbout our serviceAbout Mercari/Rakuma Proxy purchase serviceOthers

Inquiry content *

Submit